Operations Executive

Job Highlights

• Positive and vibrant culture.
• Minimum 2 years cruise consultant experience.
• Must be digital savvy.

Responsibilities:     

• Manage all aspects of cruise operations, ensuring that all cruises run smoothly and efficiently.
• Assist the section head to perform routine operation functions.
• Be part of a vibrant and energetic cruise team to deliver sales revenue and passenger numbers.
• Handle and follow up cruise packages.
• Provide professional travel solutions and superb services to ensure client satisfaction.
• Design travel plan, itinerary options with clients and suggest destinations, depending on the clients’ interests.
• Coordinate payment schedules for itinerary packages or other trip components with clients and process authorized payments.

Requirements: 

• Diploma in Tourism or related discipline and above.
• Minimum 2 years relevant working experience in Cruise products.
• Good command of written and spoken English and Chinese.
• Proficiency in MS Office application and Chinese word processing.
• Sound knowledge of GDS reservation systems such as Amadeus is preferred.
• Must be digital savvy and good with web applications and computers.
• Excellent communication and interpersonal skills.
• Proactive, flexible and able to work independently.