Job Highlights
- For Hong Kong’s leading premium travel agency.
- Serandipians & Virtuoso travel advisors highly preferred.
- Must be digital savvy and good with technologies.
Responsibilities:
- Consult with clients to determine their travel needs, preferences, and budget.
- Design customized travel itineraries that include luxury accommodations, transportation, activities, and dining options.
- Research and stay up-to-date on the latest luxury travel trends and destinations.
- Negotiate with hotels, resorts, and tour operators to secure the best possible rates and amenities for clients.
- Communicate with clients throughout the planning process to ensure their needs are met and expectations are exceeded.
- Provide exceptional customer service and support before, during, and after clients' travel experiences.
- Maintain detailed records of client preferences, travel history, and feedback to improve future travel experiences.
- Liaise with different departments to develop solutions that aligned with business goal and execute company plan.
Requirements:
- Diploma or Degree holder in Travel or Tourism or equivalent.
- Serandipians & Virtuoso travel advisors highly preferred.
- Minimum 5 years of experience in luxury travel planning and sales.
- Strong knowledge of luxury travel trends, destinations, agents and suppliers.
- Excellent communication and customer service skills.
- Ability to work independently and manage multiple projects simultaneously.
- Attention to detail and strong organizational skills.
- Sound knowledge of GDS reservation systems such as Amadeus is preferred.
- Must be digital savvy and good with web applications and computers.
Candidates with more experience will be considered as Senior Travel Consultant/Manager.